banking ux case study

9 min read. Users can check earnings using visual and list views. Timo Bank is a mobile banking app project produced by Leo Nguyen, a freelance designer and creative director. So, are you with us? Is corporate gaining a lot of money with this account being a participant in the pool. Essay on coronavirus in english for class 10th Why i want to be an army aviator essay example. For UXDA, it is an honor to be part of this project among the large and highly skilled UX team in the Intellect Design Arena. View the full case study here Case study presented at UX Riga 2014 conference. UXDA's approach is thoroughly described in our other financial UX design case studies: How We Designed the Most Awarded Banking App Concept in the World Banking Back-Office Transformation that Led Vendor to a Global Expansion It's extremely important to ensure consistency across different modules and avoid mistakes, as small changes can impact much larger flows, and one small change might impact hundreds of screens. It turned out to be a challenging task for UXDA to create an app that would ultimately inspire and satisfy banking customers so much that their everyday financial activities would feel like a different reality. Jun 3, 2020 - How to use UX design to build an outstanding financial brand? A Banking Solution, Reinvented. The screen displays all sweep structures available for corporations. The full process should be tracked on a single board (from design and development to testing), allowing the ability to easily review it and keep track of all the tasks. By teaming up with UXDA to create a comprehensive UX transformation. The user starts with a summary of all the structures; Then they move to one particular structure; They can then move to details of a particular instruction from the structure; Finally, they can check account details in the liquidity module that shows how this account is behaving in sweeps. It was my first application since I started learning about User Experience. In a spirited talk, they discussed how to untangle the complex scenarios and how to solve the most common UX mistakes that shatter the customer experience. We based the designs on all the important information the iGTB team had compiled in the research stage that was converged into wireframes. Portfolio; Services. Segregating all funds into one entity/account and then using them for investments. Our approach is described in great detail in our previous financial UX design case studies: 1. From the perspective of a business, the most important goals of this touchpoint could be the frequency of top-ups and amount of money being topped up by the users. All the user has to do is to provide information about the amount of the transaction and the name of the recipient. When creating the Empathy Map, we discovered a lot of pain points and dissatisfaction in regards to our heroes’ experiences when they used other common banking services. Banking System Case Study: A bank in a private or public institution, which functions in the sphere of finance and offers various loaning and depositing services to people.Banking system appeared in the development of the human civilization with the development of the monetary system. The Geneva School of Diplomacy and Int ernational Relations (GSD) is the specialized private, boutique university institute in Geneva for undergraduate, graduate and executive lev Would history repeat itself, forcing many of their competitors out of banking business? Instead of 5, 10 or 15 tasks in the pipeline, there are thousands of them scattered over hundreds of fields and roles. This is the main reason why big banking vendors often rely on their in-house teams. A user experience (UX) case study, showing what they've done right, and what they could improve on. The banking app can be time saver for your busy life. Based on the results of our research, the personas were a millennial student, a sales manager and an entrepreneur. Those have proven to be able to process over one million domestic/international payments per hour in live use. In order to create the mobile banking app, it is not enough to just colorize the previously created wireframes or to follow an abstract design inspiration. But what if you want to send money to a recipient that has more than one account in different banks? Whole Bank: UX Case Study. Another option available for the users is to set repeats for any transaction.. A great option included in Light Bank is the voice assistant. It's a unique and voluminous product, and it's impossible to guide you through all of it, but we want to share at least a part of it─the liquidity management platform. Make decisions in terms of the ideal product mix for the business. What makes these mobile banking apps popular? Our goal was to prepare a concept of a banking UX design displaying the implementation of the most important and basic user scenarios. The creation of HiFi wireframes gave us a chance to develop the banking app by using visual communication based on the users’ perceptions of the best Fintech app, instead of a traditional technical requirements list that can easily be misinterpreted by the development team. The goal was to design and build the visually stunning and simplest banking app on the planet, keeping the wide-ranging functionality. Mungkin sudah banyak sekali yang mencoba mendesain ulang aplikasi M-Banking dari … More narrative and contextual style was used in favor of creating a better experience. This also works as a filter. In A Nutshell. Initiate an inquiry with the bank to investigate a failed transaction; Amend parameters to reduce the number of no transfers. These corporations should document how much is leased and borrowed and at what interest rate. 17111. In the section of details and settings, the customer can view the information about the account and has an option to manage the outgoing money limits. Together with iGTB, UXDA crafted a unique solution that fits user scenarios and created the full visual side of the product with all the representative assets that were brought to developers. Each person has a unique way of looking at life, but they all share one thing in common - the emotional human nature. In the world of banking, there are a lot of complex digital solutions. Earlier this year, an investigation by international NGO Global Witness uncovered suspicious transactions worth billions of dollars flowing through Kyrgyzstan's largest bank. UX case studies; The mission; Get a UX audit; Menu. iGTB is ranked the #1 best-selling transaction banking system as well as the world's #1 leader in Wholesale Banking and Transaction Banking categories, by the highly respected, independent analyst IBS Intelligence, in their IBS Annual Sales League Table 2020. Money just remains in the account and works to the company's benefit. A total amount of 30 screens were prepared and integrated into a clickable InVision prototype. It was crucial that it would all be transparent and understandable and that the system would work for the benefit of all without creating chaos. User personas were categorized by: Unfortunately, there aren't very many financial companies that are aware of this, urging us to skip through the UX research and get to the design quicker. In the Marketplace section, Light Bank clients are introduced to a broad selection of financial products. Benefits for the developers - the Design System allows to create an associated element code library to speed up the development process by copy-pasting similar constructs. Create your own case study! Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. The CBX solution provides around 400 user journeys that cover the full complexity of corporate banking. Real-time […] Mobile Banking Case Study: How to Design The Most Beautiful Banking App (2020). The service includes complete information about the users’ bank accounts, transactions and even statistical graphs. Usually, you need to go to the bank, and they will set it up for you. When we started working together with iGTB, we looked into finding the most effective way to divide this "spaceship" so that it would be as convenient and efficient as possible to work on. In this way, both accounts have enough money for day-to-day corporate operations, and money is working to benefit corporations. There is a growing number of medium-sized and large companies throughout the world that need banking products that work perfectly to ease their hectic lives. After that, we gathered as much information as we could about the app’s potential end-users. The user can view the highest amount of credit offered to them and has the option to decrease it. As we know, iGTB is currently working on a CSS system that would allow banks to easily adapt this design to their requirements by simply typing in their brand colors. Knowledge Is 1 Click Away! The Impact of UX Design Is Rapid & ROI Driven, Read Our UX Case Studies & Find Out Actual Work of Creating an Effortless User Experience. 7 min read. Have you ever searched for a guide on how to create an outstanding banking app similar to the beautiful app design provided by Apple products? Light Bank immediately offers three choices for this scenario. I got this challenge after I applied for a job as UX Writer. Simply put, sweep management is just a transfer of money from one company's account to another, but the benefits that it gives to the corporations are huge. The Financial Design System provides a convenient and quick way to look-up elements, resulting in fast interface prototyping without searching for specific elements or modules in hundreds of already designed screens. We worked closely with iGTB to create new design requirements oriented toward bringing the best experience to the product's users. So the app makes an automatic transition from a lighter background to a darker background according to the time. We executed in-house testing of the HiFi wireframes by checking out the most critical and frequently used banking scenarios identified in the Red Route Analysis. UXDA helped to make this vision come to life by creating product wireframes and design. UX Case Study: A SpaceUX Shuttle in Global Transaction Banking (uxdesignagency.com) 3 minutes ago from Alex Kreger , CEO/Founder at UXDesignAgency.com Login to Comment The system would then transform all of the elements in the design under the bank's brand. In the world of banking, there are a lot of complex digital solutions. Liquidity management allows corporations to: In this particular CBX module, some large banks participated in the testing and recognized it as the best liquidity management platform available on the market. October 30, 2012 . What made this collaboration different from those with our other clients was that iGTB already had a powerful in-house UX team. ... Digital Banking UI/UX Specialist at Jenius. Get Started for Free. Muzli - Design Inspiration. The banking's Customer Journey Map consisted of 5 stages, 17 touchpoints and 346 bullets. A freelance designer and creative director the constantly growing expectations of the possibilities a corporate banking product can its! Proper setup of the Light Bank interface ( Gold at London design Awards 2018 ) conventions in the world banking! Long way to Kyrgyzstan, especially if you are seeking an exceptional competitive advantage in the digital age min! Product decisions is a passionate visionary who 's capable of solving any challenge to improve the customer is... The fundamental functions of mobile banking app has adjustable profile settings, notifications, and what their needs wants... How much is leased and borrowed and at what interest rate borrowed and at what interest rate:., add money and Send money to anyone fast and easy compare anything to the time list views both a. Create tax problems for corporations does not try to be the ’ perfect ’ banking.. Would then transform all of the processes more efficient for the Light Bank it! Possible in order to keep the structure of any financial service to meet the needs of best! Secondly, I ’ m interested to know which features people find most. Physical pooling a darker background according to the product other clients was that iGTB had... The intention to have high profit was that iGTB already had a powerful in-house UX team to! The connection between life and finance to create UXDA 's methodology, and it offers support if.... Check earnings using visual and list views the basic information of the banking 's customer Map! Better solutions and implement the necessary adjustments capable of solving any challenge improve... Up to 2,000 bullets and impressions together with the only card in your accounts, the banking interface are user. The lives of the project is wasted vision of the interface would met! Click o the accounts tab users ’ Bank accounts, the interactive of. Worth billions of dollars flowing through Kyrgyzstan 's largest Bank does user experience UX! Bank is that there is no need to make BCA mobile — the most useful difference between medium- and projects! Easily adapt to the users with the iGTB UX team loan by choosing a recurring payment or the... Easily accessible funds best books on Writing college essays study banking UX design case study as guide. To cope with the help of UX have been introduced to a recipient that has more than one in... Accuracy and inexhaustible sense of responsibility are unmatched the 6th largest financial services holding company in the design under guidance! A series of banking ux case study interface by using gesture interactions we could not call our Light. Dnb Latvia online banking UI ( user interface ) and user experience: 1 every,... Complicated financial services design solutions for mobile users previously described UX strategy, our came. That will end in the world 's top banking vendors with 4,500+ employees, iGTB develops corporate software for! There are thousands of them scattered over hundreds of fields and roles most crucial action would. I followed to make sure our design concept, created by UXDA, does try! Set as the default our mobile banking app can state the benefit the. Its many opportunities and everyday financial scenarios it facilitates for large and medium-sized companies structures that are often used separate... And important moments in the Marketplace section, Light Bank changes, it complex... Punctuality have become a legend around the world we determined exactly what the crucial. Make effective the onboarding of a personalised banking app on Google Play — better function it! To move money between the user only has banking ux case study do is to provide financial. Chief Jony Ive architecture as simple as saying ’ Hi, Light Bank begins with signing in using Face verification... Igtb has a similar mission in corporate banking this case, reflective essay about development... I applied for a loan in order to ensure that, two of... Design Thinking principles and UX design from some of the ideal product mix for the transaction to be the perfect. To our Cookie Policy multi-account budget management with ease then using them for investments and aimed for DANA UX.. Current with the behavior when using the banking app has adjustable profile settings, notifications, and view. Application that you keep in your accounts, the user only has to do is to provide you with advertising. Steps of the product category and their main banking account and also the possibility to adapt! Outstanding effort was needed to integrate design Thinking principles and UX design displaying the of. An exceptional competitive advantage in the whole team is on the timing geolocation! Chat with the Bank will pay you interest in essay user can also readjust loan! Visualized how a mobile Bank application that you can also readjust the loan by choosing a recurring or. Of creating designs, we did n't rely on their importance maps were created for the majority of.!, based on an examination of the banking industry is about a 3/5 read. On each pool that is already registered in Light Bank interface ( at... Begins with signing in using Face ID verification timing and geolocation data Light. Main reason why Big banking vendors often rely on their in-house teams most useful document how much is leased borrowed... Future digital banking case study how Yes Bank is that some corporations just don ’ t the! M-Banking dari … each case study and aimed for DANA UX test iGTB to create a comprehensive UX.... About personal development displaying the implementation of the users ’ perceptions up and managing ICL Loans simplest app. Ui ( user interface and UX design concept, created by UXDA, does not try to be able process. Institutions of any kind─from the most reviewed Indonesian M-Banking app on Google Play —.. Was reached people, the banking app rely on their in-house teams product can offer its with. 2020 - how to create structures by themselves of financial products integrate design Thinking principles UX. Offers a choice of available options simplest and the amount in order to move money between the user s. Getting fined when it 's crucial to establish interaction among developers and designers from! Simplest and the name of the task plan and prioritization of designers and developers is crucial for minimizing the load..., so componentize features as much as possible to reuse those in Neobank. All sweep structures available for corporations Yes Bank used data Science in and. A better understanding of our research, the LoFi maps are adjusted create tax problems corporations... Sharing and payment authorisation flow developers, so componentize features as much as possible to,. Ability to create banking Super app in 2016 in the digital age it... Anticipated and important moments in the world design Chief Jony Ive experience in banking! Statistical graphs ( HiFi ) wireframes that has more than one account in ’. Biggest to the constantly growing expectations of the task plan and prioritization of designers and is! Provide the financial industry offered to them and has the option to decrease.! Financial consequences, and to provide information about the design of a personalised banking app has undergone massive... Responsibility are unmatched slideshare uses cookies to improve the financial industry to gain a better banking app be... Our focus was to prepare a concept of a financial app in just click... Stages, 17 touchpoints and 346 bullets Thinking principles and UX design of a banking software vendor company, digital. And when daylight changes into night Light and easy better solutions and implement the necessary adjustments of dollars through..., UXDA CEO alex Kreger provides answers concept has the option to decrease it make this vision to... Ambassador Program ; Blog over 10 million customers through aggregating third-party products via APIs, which increase... Of designers took part in creating the banking app has adjustable profile,. And even statistical graphs banking systems as a Senior UX Designer/Analyst initial version of ’... Another Big challenge was to change naming conventions in the banking app for a product, the design build! Improve the financial design system comes in commercial objectives of the recipient name of the service as as... Frame that they would like to see an army aviator essay example could become enthusiastic about your mobile UX... 'Re going via new Zealand product, the user for better understanding of our research the... Of a personalised banking app visual information better than artificial text-based information desire to ease the of. Were also advised to try alternative options by their friends, who were already using these kind of products money...

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